1&1 Internet, Inc. Problem Reported to GetHuman by GetHuman-gerarde
November 10th, 2017
Summary of the problem
Domain has expired even when auto-renew was on.
Company and department tried
1&1 Internet, Inc. - Customer Help
GetHuman-gerarde - GetHuman user since October 22, 2017
1&1 Internet, Inc.: Service problem
Date of incident
November 7th, 2017
Reported by GetHuman-gerarde
Reported on November 10th, 2017 from Maryland
Problem report / further detail
GetHuman-gerarde did not choose to add any details about their problem.
How GetHuman-gerarde attempted to contact 1&1 Internet, Inc.
Searched around for a 1&1 Internet, Inc. FAQ on faq.1and1.com
Was equipped with the following information
Phone number, Account ID, Home address, First name, Email
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017