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1&1 Internet, Inc. Problem Reported to GetHuman by GetHuman-gerarde

November 10th, 2017

Report Details

Summary of the problem

Domain has expired even when auto-renew was on.

Company and department tried

1&1 Internet, Inc. - Customer Help

Reported by

GetHuman-gerarde - GetHuman user since October 22, 2017

Problem classification

1&1 Internet, Inc.: Service problem

Date of incident

November 7th, 2017

Reported by GetHuman-gerarde

Reported on November 10th, 2017 from Maryland

Problem report / further detail

GetHuman-gerarde did not choose to add any details about their problem.

How GetHuman-gerarde attempted to contact 1&1 Internet, Inc.

Searched around for a 1&1 Internet, Inc. FAQ on faq.1and1.com

Was equipped with the following information

Phone number, Account ID, Home address, First name, Email

Reported back to GetHuman as fixed

Fixed, on November 24th, 2017

How-to Guides GetHuman-gerarde May Have Used

How do I transfer my domain from 1&1?

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