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1&1 Internet, Inc. Problem Reported to GetHuman by GetHuman-paul_cru

November 4th, 2017

Report Details

Summary of the problem

gzip

Company and department tried

1&1 Internet, Inc. - Customer Service

Reported by

GetHuman-paul_cru - GetHuman user since January 27, 2016

Problem classification

1&1 Internet, Inc.: Cancel service

Date of incident

November 1st, 2017

Reported by GetHuman-paul_cru

Reported on November 4th, 2017 from Ohio

Problem report / further detail

I'm trying to figure out how to enable gzip compression

How GetHuman-paul_cru attempted to contact 1&1 Internet, Inc.

Tried messaging 1&1 Internet, Inc. through their Facebook page to see if Customer Care would respond

Was equipped with the following information

Home address, Account ID, First name, Email, Last name

Reported back to GetHuman as fixed

Fixed, on November 24th, 2017

How-to Guides GetHuman-paul_cru May Have Used

How do I transfer my domain from 1&1?

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