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AT&T Wireless Problem Reported to GetHuman by GetHuman-randex

November 24th, 2017

Report Details

Summary of the problem

start service with new phone

Company and department tried

AT&T Wireless - West Region Customer Service

Reported by

GetHuman-randex - GetHuman user since February 10, 2016

Problem classification

AT&T Wireless: Technical support

Date of incident

November 12th, 2017

Reported by GetHuman-randex

Reported on November 24th, 2017 from Louisiana

Problem report / further detail

We stopped our at&t wireless service in last month when our iPhone *GS died. Now we would like to start again with an iPhone SE. Our old number was *** ***-****.

How GetHuman-randex attempted to contact AT&T Wireless

Searched around for a AT&T Wireless FAQ on wireless.att.com

Was equipped with the following information

Last name, Account email address, Phone number, Home address

Reported back to GetHuman as fixed

Fixed, on December 1st, 2017

How-to Guides GetHuman-randex May Have Used

How do I pay my AT&T bill?How do I recover my AT&T voicemail password?How do I upgrade my phone with AT&T?How do I get my PUK pin?How do I unlock my phone?How do I change my phone number?

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