AT&T Wireless Problem Reported to GetHuman by GetHuman-randex

November 24th, 2017

Report Details

Summary of the problem
start service with new phone
Company and department tried
AT&T Wireless - West Region Customer Service
Reported by
GetHuman-randex - GetHuman user since February 10, 2016
Problem classification
AT&T Wireless: Technical support
Date of incident
November 12th, 2017
Reported by GetHuman-randex
Reported on November 24th, 2017 from Louisiana
Problem report / further detail
We stopped our at&t wireless service in last month when our iPhone *GS died. Now we would like to start again with an iPhone SE. Our old number was *** ***-****.
How GetHuman-randex attempted to contact AT&T Wireless
Searched around for a AT&T Wireless FAQ on wireless.att.com
Was equipped with the following information
Last name, Account email address, Phone number, Home address
Reported back to GetHuman as fixed
Fixed, on December 1st, 2017

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