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AT&T Problem Reported to GetHuman by GetHuman-joedeato

November 29th, 2017

Report Details

Summary of the problem

***-***-****

Company and department tried

AT&T - Michigan Residents

Reported by

GetHuman-joedeato - GetHuman user since September 14, 2017

Problem classification

AT&T: Update account information

Date of incident

November 16th, 2017

Reported by GetHuman-joedeato

Reported on November 29th, 2017 from New Mexico

Problem report / further detail

our land line is not working, no dial tone, no internet

How GetHuman-joedeato attempted to contact AT&T

Tried calling AT&T Customer Support Number 800-331-0500

Was equipped with the following information

IMEI number, Last name, Phone number, Account number, Account PIN, Account ID, Home address, Account email

Reported back to GetHuman as fixed

Fixed, on December 8th, 2017

How-to Guides GetHuman-joedeato May Have Used

How do I recover my AT&T password?How do I remove a line from my AT&T account?How do I file a claim to get a replacement phone with AT&T?How do I forward my landline phone to my cell phone?How do I enroll in AutoPay on AT&T?How do I cancel my AT&T services?

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