AirBnB Problem Reported to GetHuman by GetHuman-jolissas

November 26th, 2017

Report Details

Summary of the problem
I cancelled my reservation but I want my reservation. Do I have to re pay all over again the full amount
Company and department tried
AirBnB - Customer Service
Reported by
GetHuman-jolissas - GetHuman user since November 21, 2015
Problem classification
AirBnB: Technical support
Date of incident
November 24th, 2017
Reported by GetHuman-jolissas
Reported on November 26th, 2017 from Minnesota
Problem report / further detail
Do I have to pay the whole reservation fee again? Or can you just cancel my cancelled reservation an use the money I already paid with
How GetHuman-jolissas attempted to contact AirBnB
Searched around for a AirBnB FAQ on airbnb.com
Was equipped with the following information
please include the last 4 digits), Home address, First name, Email address on the account, Date of birth, Account phone number, Payout method (If card or bank account, Phone number, Last name, Email, Billing address
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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