AirBnB Problem Reported to GetHuman by GetHuman-nickp

December 1st, 2017

Report Details

Summary of the problem
Transfer Listing
Company and department tried
AirBnB - Customer Care
Reported by
GetHuman-nickp - GetHuman user since May 1, 2016
Problem classification
AirBnB: General Customer Error
Date of incident
November 19th, 2017
Reported by GetHuman-nickp
Reported on December 1st, 2017 from Iowa
Problem report / further detail
My partner's mother owns a home and was renting it out through Airbnb with the help of her friend. The listing is under the friend's account on Airbnb. They had a falling out and aren't speaking, and my partner's mother want to get the account off of her. Is there a way to do this if she can prove that she owns the house?
How GetHuman-nickp attempted to contact AirBnB
Searched around for a AirBnB FAQ on airbnb.com
Was equipped with the following information
Home address, Email address on the account, First name
Reported back to GetHuman as fixed
Fixed, on December 8th, 2017

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