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Alabama Power Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Alabama Power.

How do I set up automatic bill payments? Setting up automatic bill payments with Alabama Power is quick and easy. Simply log in to your account online and navigate to the "Billing... Read more

What rebates or incentives are available for energy-efficient upgrades? Alabama Power offers a range of rebates and incentives for energy-efficient upgrades to help customers save money and conserve energy.... Read more

What should I do in case of a power outage? In the event of a power outage, it is important to first check if the outage is isolated to your home or if your neighbors are also... Read more

How do I request a meter reading? To request a meter reading from Alabama Power, customers can contact our customer service team. You can reach out to us via phone,... Read more

What are the different payment options available? Alabama Power offers a variety of convenient payment options to its customers. Firstly, customers can make payments through the company's... Read more

What are the customer service hours of operation? Alabama Power's customer service hours of operation are Monday through Friday from 7:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m.... Read more

What are the energy-saving tips and programs offered? Alabama Power offers a range of energy-saving tips and programs to help customers reduce their energy consumption and lower their bills.... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common Alabama Power customer support problems.

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Recent reasons customers contacted Alabama Power:

Leasing office for apartment complex is supposed to be in touch with Alabama power rega...

I want my power cut off immediately

I would like to talk to operator about my bill

My husband is on oxygen now. His dr said to contact your office to have it on record in...

I have bought a vacation spot and need to move the power bill into my name from the pre...

Why are you calling me telling me that you’re going to turn my lights off at * PM if I...

Just wanted to know if power will be off again tonight on ** Crest circle in Springvill...

I spent the majority of the month in the hospital and I need two more days to pay my bi...

I paid ***.** on my electric bill on ****. That was a Friday. Fast forward to Wednesday...

For the last couple of storms, we are experiencing power blinks which stop air conditio...

I have called to pay my bill by phone at the least * times n every time it tells me not...

Had a question about my bill

We have an outdoor security light that’s out.

Help me with my issue

Does GetHuman work with Alabama Power?

GetHuman does not work with Alabama Power's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Alabama Power at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Alabama Power's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!