Amazon Problem Reported to GetHuman by GetHuman-ademal

November 1st, 2017

Report Details

Summary of the problem
Damaged item delivered.
Company and department tried
Amazon - Customer Help
Reported by
GetHuman-ademal - GetHuman user since May 17, 2017
Problem classification
Amazon: Payment Arrangement
Date of incident
October 21st, 2017
Reported by GetHuman-ademal
Reported on November 1st, 2017 from Virginia
Problem report / further detail
Bought a tv but on the left corner at the bottom was cracked.
How GetHuman-ademal attempted to contact Amazon
Tried messaging Amazon through their Facebook page to see if Customer Care would respond
Was equipped with the following information
First name, Account ID, Name on the account, Email, Billing address, Home address, Last name, Phone number, Email address on the account
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017
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