Amazon Problem Reported to GetHuman by GetHuman21244

November 15th, 2017

Report Details

Summary of the problem
Daughter forgot all info amazon account info locked out of kindle fire * gen still have box it came in with numbers what do I do
Company and department tried
Amazon - Customer Service
Reported by
GetHuman21244 - GetHuman user since November 14, 2015
Problem classification
Amazon: Can't Login
Date of incident
November 5th, 2017
Reported by GetHuman21244
Reported on November 15th, 2017 from Kentucky
Problem report / further detail
Can issue be solved without resetting kindle
How GetHuman21244 attempted to contact Amazon
Tried to open a chat window with Amazon at amazon.com
Was equipped with the following information
Email
Reported back to GetHuman as fixed
Fixed, on December 4th, 2017

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