Amazon Problem Reported to GetHuman by BenF

November 6th, 2017

Report Details

Summary of the problem
How do fix my frozen screen?
Company and department tried
Amazon - Customer Service
Reported by
BenF - GetHuman user since December 20, 2016
Problem classification
Amazon: Overcharge/Strange charge
Date of incident
October 26th, 2017
Reported by BenF
Reported on November 6th, 2017 from Connecticut
Problem report / further detail
BenF did not choose to add any details about their problem.
How BenF attempted to contact Amazon
Searched around for a Amazon FAQ on
Was equipped with the following information
Email, Home address, Name on the account, First name, Phone number, Order number, Last name, Billing address
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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