Amazon Problem Reported to GetHuman by GetHuman-avelina

November 1st, 2017

Report Details

Summary of the problem
I am being charged for return shipping when I originally bought an item through amazon prime
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-avelina - GetHuman user since December 7, 2015
Problem classification
Amazon: General Customer Complaint
Date of incident
October 26th, 2017
Reported by GetHuman-avelina
Reported on November 1st, 2017 from New York
Problem report / further detail
I bought something through amazon prime and now when i requested to get a refund I am being charged for the return shipping because the item is no longer available for prime
How GetHuman-avelina attempted to contact Amazon
Tried to open a chat window with Amazon at amazon.com
Was equipped with the following information
Billing address
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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