Amazon Problem Reported to GetHuman by GetHuman-gormik

November 1st, 2017

Report Details

Summary of the problem
I was sent the wrong item on one of my orders.
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-gormik - GetHuman user since September 4, 2015
Problem classification
Amazon: Overcharge/Strange charge
Date of incident
October 22nd, 2017
Reported by GetHuman-gormik
Reported on November 1st, 2017 from Washington
Problem report / further detail
You guys sent me the wrong item, I ordered the Redragon Karura *** with **** keys, the item I recieved is an EagleTec K***-KS** which is a cheaper keyboard*mouse combo. I need to exchange the item.
How GetHuman-gormik attempted to contact Amazon
Searched around for a Amazon FAQ on amazon.com
Was equipped with the following information
Email, First name, Home address, Billing address, Phone number
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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