Amazon Problem Reported to GetHuman by GetHuman-genofont

November 15th, 2017

Report Details

Summary of the problem
Recieved empty package for Kindle Fire HD* BLue order * ***-*******-*******. Please send another.
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-genofont - GetHuman user since June 18, 2017
Problem classification
Amazon: Overcharge/Strange charge
Date of incident
November 12th, 2017
Reported by GetHuman-genofont
Reported on November 15th, 2017 from West Virginia
Problem report / further detail
Delivered on ********. I told the delivery person that the package was empty and handed the empty envelop to him. He called Amazon at the time, * **:**am pst. My Amazon account indicates the package was delivered. This is my *th attempt to notify Amazon.
How GetHuman-genofont attempted to contact Amazon
Searched around for a Amazon FAQ on amazon.com
Was equipped with the following information
Home address, Last name, Name on the account, First name, Billing address, Phone number
Reported back to GetHuman as fixed
Fixed, on December 5th, 2017

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