Amazon Problem Reported to GetHuman by GetHuman-brooksde

November 1st, 2017

Report Details

Summary of the problem
The on*off button on Zrerpad Kids isn't working.
Company and department tried
Amazon - Customer Care
Reported by
GetHuman-brooksde - GetHuman user since August 21, 2016
Problem classification
Amazon: Warranty claim
Date of incident
October 30th, 2017
Reported by GetHuman-brooksde
Reported on November 1st, 2017 from Virginia
Problem report / further detail
The on off button on Zeepad Kids is not working. Can not turn Zeepad on.
How GetHuman-brooksde attempted to contact Amazon
Tried tweeting @amazon to see if Amazon Customer Service would respond
Was equipped with the following information
First name, Phone number, Email address on the account, Home address, Order number, Account ID, Name on the account
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017
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