Amazon Problem Reported to GetHuman by GetHuman-ebolano

November 2nd, 2017

Report Details

Summary of the problem
Why can't I redeem my Amazon gift card?
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-ebolano - GetHuman user since June 11, 2016
Problem classification
Amazon: Make a purchase
Date of incident
October 21st, 2017
Reported by GetHuman-ebolano
Reported on November 2nd, 2017 from New York
Problem report / further detail
gift card claim code comes up as invalid
How GetHuman-ebolano attempted to contact Amazon
Tried messaging Amazon through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Billing address, Last name, Account ID, Email, Order number
Reported back to GetHuman as fixed
Fixed, on November 12th, 2017

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