Amazon Problem Reported to GetHuman by GetHuman-joselee

November 29th, 2017

Report Details

Summary of the problem
error address verification
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-joselee - GetHuman user since April 29, 2016
Problem classification
Amazon: Return an Order
Date of incident
November 23rd, 2017
Reported by GetHuman-joselee
Reported on November 29th, 2017 from West Virginia
Problem report / further detail
I tried to buy digital codes on amazon, I didnt know my VISA card had no balance. i used a USA address because my PSN account is in USA, I am from Panama, so That's why I should do it that way. But obviously amazon I refuse the purchases and block my account, I have sent two faxes with the information requested and I still do not receive a response.
How GetHuman-joselee attempted to contact Amazon
Tried calling Amazon Customer Support Number 888-280-4331
Was equipped with the following information
Home address, Account ID, First name, Email address on the account, Billing address, Email, Order number, Phone number, Name on the account
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

How-to Guides GetHuman-joselee May Have Used

Can I contact the seller before my order is placed on Amazon?What do I do if my Amazon orders are not going through?How do you track a package that is being returned?What do I do if my Amazon order now shows that it is cancelled?What do I do if I have not received my confirmation email?What do I do if my Amazon gift card was stolen?

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Amazon's Customer Phone NumberAll Amazon Contact InformationHow to Fix Common Amazon Issues

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