Amazon Problem Reported to GetHuman by GetHuman-joselee

November 29th, 2017

Report Details

Summary of the problem
error address verification
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-joselee - GetHuman user since April 29, 2016
Problem classification
Amazon: Return an Order
Date of incident
November 23rd, 2017
Reported by GetHuman-joselee
Reported on November 29th, 2017 from West Virginia
Problem report / further detail
I tried to buy digital codes on amazon, I didnt know my VISA card had no balance. i used a USA address because my PSN account is in USA, I am from Panama, so That's why I should do it that way. But obviously amazon I refuse the purchases and block my account, I have sent two faxes with the information requested and I still do not receive a response.
How GetHuman-joselee attempted to contact Amazon
Tried calling Amazon Customer Support Number 888-280-4331
Was equipped with the following information
Home address, Account ID, First name, Email address on the account, Billing address, Email, Order number, Phone number, Name on the account
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

How-to Guides GetHuman-joselee May Have Used

How do I cancel a video subscription to Starz, HBO or other places from Amazon?What is my security access code?How do I dispute a charge from Amazon?How do I reset my Amazon username and/ or password?How do I report a hacked account?How do I return an item to Amazon?

Have a Similar Problem?

Amazon's Customer Phone NumberAll Amazon Contact InformationHow to Fix Common Amazon Issues

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