Amazon Problem Reported to GetHuman by GetHuman-sglsigna

November 29th, 2017

Report Details

Summary of the problem
need an old invoice urgently
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-sglsigna - GetHuman user since May 30, 2017
Problem classification
Amazon: Dispute a Charge
Date of incident
November 26th, 2017
Reported by GetHuman-sglsigna
Reported on November 29th, 2017 from South Carolina
Problem report / further detail
I placed an order in **** for a jackhammer which was recently stolen. This invoice was placed under an old Amazon account under the email address - *****@***.com. I will like an email of the old invoice purchase sent for legal proof.
How GetHuman-sglsigna attempted to contact Amazon
Searched around for a Amazon FAQ on amazon.com
Was equipped with the following information
Account ID, Phone number, Home address, Billing address, Order number, Email, Last name, Name on the account
Reported back to GetHuman as fixed
Fixed, on December 17th, 2017

Have a Similar Problem?

Amazon's Customer Phone NumberAll Amazon Contact InformationHow to Fix Common Amazon Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!