Amazon Problem Reported to GetHuman by GetHuman-mikeymik

November 1st, 2017

Report Details

Summary of the problem
received my product in very poor condition and would like a refill
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-mikeymik - GetHuman user since August 5, 2016
Problem classification
Amazon: Missing Delivery
Date of incident
October 30th, 2017
Reported by GetHuman-mikeymik
Reported on November 1st, 2017 from Pennsylvania
Problem report / further detail
my sovereign silver came with my books and i noticed it leaked when i tried to use it and i noticed it was crack i opend it trying to save it and it got worse and i lost half or more of the bottle
How GetHuman-mikeymik attempted to contact Amazon
Tried emailing Amazon Customer Support at cis@amazon.com
Was equipped with the following information
Phone number, First name, Email, Order number, Name on the account
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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