Amazon Problem Reported to GetHuman by GetHuman-tragatz

November 6th, 2017

Report Details

Summary of the problem
Amazon tap thinks it is playing Pandora, but no sound is available.
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-tragatz - GetHuman user since September 3, 2017
Problem classification
Amazon: General Support Issue
Date of incident
October 31st, 2017
Reported by GetHuman-tragatz
Reported on November 6th, 2017 from New York
Problem report / further detail
when asked, she tells me what song is playing, but nothing is playing.*both Echo and Dot are working
How GetHuman-tragatz attempted to contact Amazon
Searched around for a Amazon FAQ on
Was equipped with the following information
Billing address, Order number
Reported back to GetHuman as fixed
Fixed, on November 13th, 2017

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