Problem Reported to GetHuman by GetHuman-radrie

Report Details

Summary of the problem
How do I activate my DNA kit?
Company and department tried - Customer Service
Reported by
GetHuman-radrie - GetHuman user since November 19, 2017
Problem classification Lower my bill
Date of incident
November 20th, 2017
Reported by GetHuman-radrie
Reported on November 26th, 2017 from New Jersey
Problem report / further detail
GetHuman-radrie did not choose to add any details about their problem.
How GetHuman-radrie attempted to contact
Tried emailing Customer Support at
Was equipped with the following information
Account holder name, Home address, Phone number, Billing address, Email, Email address on account, Last name, First name
Reported back to GetHuman as fixed
Fixed, on November 28th, 2017

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