Anthem Blue Cross CA Problem Reported to GetHuman by GetHuman-alleenv

November 28th, 2017

Report Details

Summary of the problem
Death of subscriber
Company and department tried
Anthem Blue Cross CA - Customer Service
Reported by
GetHuman-alleenv - GetHuman user since February 21, 2017
Problem classification
Anthem Blue Cross CA: Get insurance
Date of incident
November 23rd, 2017
Reported by GetHuman-alleenv
Reported on November 28th, 2017 from Hawaii
Problem report / further detail
Mt mother has passed away. She used Blue Cross as one of her providers
How GetHuman-alleenv attempted to contact Anthem Blue Cross CA
Tried calling Anthem Blue Cross CA Customer Support Number 855-634-3381
Was equipped with the following information
Account ID, Last name
Reported back to GetHuman as fixed
Fixed, on December 4th, 2017

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