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Apple Problem Reported to GetHuman by GetHuman-kinley

November 1st, 2017

Report Details

Summary of the problem

Don't remember security question answers

Company and department tried

Apple - Customer Service

Reported by

GetHuman-kinley - GetHuman user since October 28, 2016

Problem classification

Apple: Where to buy

Date of incident

October 29th, 2017

Reported by GetHuman-kinley

Reported on November 1st, 2017 from Alabama

Problem report / further detail

I added an iTunes card to the wrong account and I don't know the answers to the security questions to take the card off

How GetHuman-kinley attempted to contact Apple

Tried tweeting @AppleSupport to see if Apple Customer Service would respond

Was equipped with the following information

Billing address, Phone number on account, Phone number

Reported back to GetHuman as fixed

Fixed, on November 22nd, 2017

How-to Guides GetHuman-kinley May Have Used

Time machine will no longer back up. Message says "backup disc is not in Mac OS extended format. What do I do?How do I reset my iPad password?iMessage and FaceTime stuck in "waiting for activation"How do I re-download the app store?How do I find the serial number on my Mac?How do I find my missing iPhone?

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