Apple Problem Reported to GetHuman by GetHuman-isleof

November 27th, 2017

Report Details

Summary of the problem
Have hearing loss and cannot use phone. Account update requires credit card details - I have no credit card??
Company and department tried
Apple - Customer Service
Reported by
GetHuman-isleof - GetHuman user since May 30, 2017
Problem classification
Apple: Fraud
Date of incident
November 24th, 2017
Reported by GetHuman-isleof
Reported on November 27th, 2017 from Colorado
Problem report / further detail
GetHuman-isleof did not choose to add any details about their problem.
How GetHuman-isleof attempted to contact Apple
Tried messaging Apple through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Last name, Account ID, Phone number on account, Email, Home address, Order number, Phone number, First name, Apple ID
Reported back to GetHuman as fixed
Fixed, on December 4th, 2017

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