Apple Problem Reported to GetHuman by GetHuman-faithbab

November 29th, 2017

Report Details

Summary of the problem
My phone has been replace but the SIM cards was Switched from the new phone to the New Phone
Company and department tried
Apple - Customer Care
Reported by
GetHuman-faithbab - GetHuman user since December 7, 2016
Problem classification
Apple: Lost phone
Date of incident
November 18th, 2017
Reported by GetHuman-faithbab
Reported on November 29th, 2017 from Kentucky
Problem report / further detail
I went to apple phone because it was stuck on the apple logo and was stuck the was replaced but the sim cars was switched by mistakes can I do it myself?
How GetHuman-faithbab attempted to contact Apple
Tried messaging Apple through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Email, Account ID, Phone number, First name, Apple ID, Billing address, Last name, Home address, Order number
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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