Apple Problem Reported to GetHuman by GetHuman-hagendes

December 1st, 2017

Report Details

Summary of the problem
My phone is running very slow and my texting is it working
Company and department tried
Apple - Customer Help
Reported by
GetHuman-hagendes - GetHuman user since December 27, 2015
Problem classification
Apple: Dispute a Charge
Date of incident
November 26th, 2017
Reported by GetHuman-hagendes
Reported on December 1st, 2017 from Ohio
Problem report / further detail
When I'm texting the letters show up very slowly as I type and keep running together. Sometimes I voice dictate my text messages and as soon as they stop it immediately selects the entire text message in blue, as though I'm going to copy or delete it. That just started happening this week. The screen is also extremely hot. The screen also keeps going from dim to bright all on its own, even when I'm in the exact same light. It's also charging very slowly.
How GetHuman-hagendes attempted to contact Apple
Searched around for a Apple FAQ on apple.com
Was equipped with the following information
First name, Email, Apple ID, Billing address, Last name, Account ID
Reported back to GetHuman as fixed
Fixed, on December 11th, 2017

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