Apple Problem Reported to GetHuman by GetHuman67383

December 1st, 2017

Report Details

Summary of the problem
My phone restored to an old phone and I don't want that
Company and department tried
Apple - Customer Care
Reported by
GetHuman67383 - GetHuman user since June 27, 2017
Problem classification
Apple: Warranty claim
Date of incident
November 19th, 2017
Reported by GetHuman67383
Reported on December 1st, 2017 from Florida
Problem report / further detail
I was trying to get my account onto itunes and it made me restore. It restored to my old phone
How GetHuman67383 attempted to contact Apple
Searched around for a Apple FAQ on
Was equipped with the following information
Account ID
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

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