Apple Problem Reported to GetHuman by GetHuman-luisfern

November 1st, 2017

Report Details

Summary of the problem
Security questions
Company and department tried
Apple - Deals & Packages
Reported by
GetHuman-luisfern - GetHuman user since May 9, 2016
Problem classification
Apple: Warranty claim
Date of incident
October 20th, 2017
Reported by GetHuman-luisfern
Reported on November 1st, 2017 from Oklahoma
Problem report / further detail
I want to change security quedtion because i forgot them
How GetHuman-luisfern attempted to contact Apple
Tried messaging Apple through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Last name, Phone number, Billing address, Email, First name, Order number, Phone number on account
Reported back to GetHuman as fixed
Fixed, on November 5th, 2017
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