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Bank of America Problem Reported to GetHuman by GetHuman-ninijasa

December 2nd, 2017

Report Details

Summary of the problem

Activate card for Bank of America

Company and department tried

Bank of America - Home Mortgages

Reported by

GetHuman-ninijasa - GetHuman user since July 13, 2016

Problem classification

Bank of America: Technical support

Date of incident

November 20th, 2017

Reported by GetHuman-ninijasa

Reported on December 2nd, 2017 from Iowa

Problem report / further detail

GetHuman-ninijasa did not choose to add any details about their problem.

How GetHuman-ninijasa attempted to contact Bank of America

Tried tweeting @BofA_Help to see if Bank of America Customer Service would respond

Was equipped with the following information

Email, Last 4 of SSN, Home address

Reported back to GetHuman as fixed

Fixed, on December 20th, 2017

How-to Guides GetHuman-ninijasa May Have Used

How long does it take to get a new debit/credit card from Bank of America?How do I talk to a Bank of America customer service rep?How do I report fraud on my Bank of America account or card?How do I order more Bank of America checks?How do I cancel or stop a payment?Why does Bank of America keep freezing my account?

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