Bank of America Problem Reported to GetHuman by GetHuman-ninijasa

December 2nd, 2017

Report Details

Summary of the problem
Activate card for Bank of America
Company and department tried
Bank of America - Home Mortgages
Reported by
GetHuman-ninijasa - GetHuman user since July 13, 2016
Problem classification
Bank of America: Technical support
Date of incident
November 20th, 2017
Reported by GetHuman-ninijasa
Reported on December 2nd, 2017 from Iowa
Problem report / further detail
GetHuman-ninijasa did not choose to add any details about their problem.
How GetHuman-ninijasa attempted to contact Bank of America
Tried tweeting @BofA_Help to see if Bank of America Customer Service would respond
Was equipped with the following information
Email, Last 4 of SSN, Home address
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017

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