Summary of the problem
I have an issue with Bank of America
Company and department tried
Bank of America - Mortgages
Reported by
GetHuman-alayshia - GetHuman user since September 30, 2017
Problem classification
Bank of America: Update account information
Date of incident
November 24th, 2017
Reported by GetHuman-alayshia
Reported on November 29th, 2017 from Oregon
Problem report / further detail
I want to know when my money will be release onto my card
How GetHuman-alayshia attempted to contact Bank of America
Tried calling Bank of America Customer Support Number 800-732-9194
Was equipped with the following information
Email, Last name, Name on account, Address on account, First name, Home address, Last 4 of SSN
Reported back to GetHuman as fixed
Fixed, on December 6th, 2017