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Bank of America Problem Reported to GetHuman by GetHuman-alayshia

November 29th, 2017

Report Details

Summary of the problem

I have an issue with Bank of America

Company and department tried

Bank of America - Mortgages

Reported by

GetHuman-alayshia - GetHuman user since September 30, 2017

Problem classification

Bank of America: Update account information

Date of incident

November 24th, 2017

Reported by GetHuman-alayshia

Reported on November 29th, 2017 from Oregon

Problem report / further detail

I want to know when my money will be release onto my card

How GetHuman-alayshia attempted to contact Bank of America

Tried calling Bank of America Customer Support Number 800-732-9194

Was equipped with the following information

Email, Last name, Name on account, Address on account, First name, Home address, Last 4 of SSN

Reported back to GetHuman as fixed

Fixed, on December 6th, 2017

How-to Guides GetHuman-alayshia May Have Used

How do I talk to a Bank of America customer service rep?How do I report fraud on my Bank of America account or card?How do I order more Bank of America checks?How do I cancel or stop a payment?Why does Bank of America keep freezing my account?How do I find my account number and routing number on my Bank of America account?

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