Barnes & Noble Customer Service

Contact Barnes & Noble & solve common issues

Use Barnes & Noble's Phone Number

Barnes & Noble's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Barnes & Noble. Below you will also find the phone and non-phone-based contact information we've gathered.

Barnes & Noble: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Barnes & Noble.
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Click below to show 7 more questions, answers, and complete guides to common Barnes & Noble customer support problems.

Contacting Barnes & Noble customer support

Below you can compare and contrast the 8 ways to contact Barnes & Noble by looking at which ones are the fastest and which ones other customers recommend the most for solving Barnes & Noble customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Barnes & Noble across the following channels: Phone, Chat, Web, Twitter, Email.

Phone number / contactWaitVotes
800-843-2665
Customer Service
38 mins431
866-238-7323
Member Services
7 mins223
800-295-3029
Gift Card Customer Service
3 mins284
Live Chat at barnesandnoble.com
Customer Service
3 mins183
212-633-3300
Corporate Offices
10 mins282
Online Help at barnesandnoble.com
Customer Service
< 2 hrs464
@BN_care
Customer Service
2 mins98
service@bn.com
Customer Service
< 15 hrs403

Recent reasons customers contacted Barnes & Noble:

I have been unable to sign in to my account for some weeks. Can you help
I have ordered several times and they were cancelled, did my order go through this time...
My order ********** was cancelled as I did not pick it up on time! I want the book and...
When I make an order online, I instantly receive an email saying the order failed to "p...
I need to find out my membership number.
I cannot order ebooks on line any more.
self publishing-need to register*-find out how to send manuscripts*-formatting*-ebooks...
I want to be a slf published author for B&N
I keep writing, but no one answers. I cannot order email books online from my Nook. *W...
Cannot order ebooks on Nook
I cannot order ebooks online any more. My Nook always says: "Let's try that again...
I would like to ask if barnes and noble nook device is usable in the Philippines. Thanks!
How do I download ebooks free

Help me with my issue

Does GetHuman work with Barnes & Noble?

GetHuman does not work with Barnes & Noble's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Barnes & Noble at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Barnes & Noble's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Barnes & Noble at a Glance

Barnes & Noble has 1 chat option
Barnes & Noble has 1 customer email
Barnes & Noble has 1 help forum
Barnes & Noble has 1 twitter handle
Barnes & Noble has no facebook page
Contact information overview

Answered on this page:

What is the Barnes & Noble Kids' Club and how does it work?
How Do I Give Feedback About My In-Store Experience to Barnes and Noble?
How Do I Recover My Membership Number with Barnes and Noble?
Do I need an account to make a purchase on Barnes & Noble?
Does Barnes & Noble have a price match policy?
What is the return policy for digital purchases on Barnes & Noble?
Solutions to common issues

Contacting Other Companies

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