Boost Mobile Problem Reported to GetHuman by GetHuman-reggien

October 31st, 2017

Report Details

Summary of the problem
Bought a new phone,downloads and pictures from old phone didn't transfer?
Company and department tried
Boost Mobile - Customer Service
Reported by
GetHuman-reggien - GetHuman user since January 31, 2016
Problem classification
Boost Mobile: Device Support
Date of incident
October 24th, 2017
Reported by GetHuman-reggien
Reported on October 31st, 2017 from Arkansas
Problem report / further detail
The new phone is by a different company. Old phone was LG new phone is ZTE. Any suggestions?
How GetHuman-reggien attempted to contact Boost Mobile
Tried tweeting @BoostCare to see if Boost Mobile Customer Service would respond
Was equipped with the following information
4 Digit PIN, , Home address
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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