Boost Mobile Problem Reported to GetHuman by GetHuman1366

November 1st, 2017

Report Details

Summary of the problem
The wifi says no authentication but yet says the wifi is on. I have heard that one of the cell towe
Company and department tried
Boost Mobile - General Support
Reported by
GetHuman1366 - GetHuman user since August 9, 2017
Problem classification
Boost Mobile: General Customer Error
Date of incident
October 25th, 2017
Reported by GetHuman1366
Reported on November 1st, 2017 from Missouri
Problem report / further detail
I have heard that one of the cell towers out here is down and that is what is causing my problem. I need my data to work as it involves business not just personal info. I have not had this problem before. I have done all the procedures you mention in your help files and it still is not working. Can you tell me how to get my service back?
How GetHuman1366 attempted to contact Boost Mobile
Tried messaging Boost Mobile through their Facebook page to see if Customer Care would respond
Was equipped with the following information
, Phone number
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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