Capital One Problem Reported to GetHuman by GetHuman-stubborn

November 4th, 2017

Report Details

Summary of the problem
* of my capital one credit card were stolen and someone maxed out my credit limit. hearing impaired
Company and department tried
Capital One - Customer Care
Reported by
GetHuman-stubborn - GetHuman user since July 11, 2016
Problem classification
Capital One: General Customer Error
Date of incident
October 30th, 2017
Reported by GetHuman-stubborn
Reported on November 4th, 2017 from North Carolina
Problem report / further detail
I need to fix this problem and get new credit card right away and credit limit increase. I am currently working with a credit report attorney to sort out my mess with credit cards being stolen and I am hearing impaired. I need help right away and someone else maxed out my credit card without my authorization. Please help. I even save the cards for emergency use only and for my small business card and personal credit card. In , I went from to due to frauds in my name and loans that I have no idea what it is for or why. I want to rebuild my credit.
How GetHuman-stubborn attempted to contact Capital One
Tried calling Capital One Customer Support Number 877-442-3764
Was equipped with the following information
Phone Number, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on November 11th, 2017

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