Capital One Problem Reported to GetHuman by GetHuman-ashleyeg

November 1st, 2017

Report Details

Summary of the problem
Close account
Company and department tried
Capital One - Customer Help
Reported by
GetHuman-ashleyeg - GetHuman user since February 5, 2017
Problem classification
Capital One: General Support Issue
Date of incident
October 21st, 2017
Reported by GetHuman-ashleyeg
Reported on November 1st, 2017 from Missouri
Problem report / further detail
I want to Close my checking account
How GetHuman-ashleyeg attempted to contact Capital One
Tried to open a chat window with Capital One at
Was equipped with the following information
Account ID
Reported back to GetHuman as fixed
Fixed, on November 5th, 2017

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