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Capital One Problem Reported to GetHuman by GetHuman-rosss

November 12th, 2017

Report Details

Summary of the problem

Credit card not arriving in the mail

Company and department tried

Capital One - Customer Care

Reported by

GetHuman-rosss - GetHuman user since October 26, 2015

Problem classification

Capital One: General Customer Error

Date of incident

November 3rd, 2017

Reported by GetHuman-rosss

Reported on November 12th, 2017 from Rhode Island

Problem report / further detail

GetHuman-rosss did not choose to add any details about their problem.

How GetHuman-rosss attempted to contact Capital One

Tried calling Capital One Customer Support Number 800-955-7070

Was equipped with the following information

Billing Address, Name of Account Holder

Reported back to GetHuman as fixed

Fixed, on November 30th, 2017

How-to Guides GetHuman-rosss May Have Used

How do I update my mailing address on my Capital One account?My Capital One account is locked How do I add an authorized user on my account?How do I request a credit increase?I forgot log in details How do I cancel and close my account with Capital One?How do I report that I lost my credit card?

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