Capital One Problem Reported to GetHuman by GetHuman-lelandsc

November 24th, 2017

Report Details

Summary of the problem
Hiw do I pay my bill online using a debit card
Company and department tried
Capital One - Customer Service
Reported by
GetHuman-lelandsc - GetHuman user since February 13, 2017
Problem classification
Capital One: Restricted Account
Date of incident
November 16th, 2017
Reported by GetHuman-lelandsc
Reported on November 24th, 2017 from Connecticut
Problem report / further detail
How do I pay my bill online using a debit card? I tryed using the apps but they don't work their saying that their is something wrong with it and their trying to fix it and it's been saying that for the last month or so I'm just trying to pay off my credit card and I do t know anything about my bank account I don't have any of that info
How GetHuman-lelandsc attempted to contact Capital One
Tried calling Capital One Customer Support Number 877-442-3764
Was equipped with the following information
Home address, Phone number, First name, Name of Account Holder, Email on Account, Card Number, Email, Billing Address, Last name, Social Security
Reported back to GetHuman as fixed
Fixed, on December 15th, 2017

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