Capital One Problem Reported to GetHuman by GetHuman-fnaf

November 10th, 2017

Report Details

Summary of the problem
Issue with Capital One
Company and department tried
Capital One - Customer Service
Reported by
GetHuman-fnaf - GetHuman user since July 23, 2017
Problem classification
Capital One: Setup an account
Date of incident
October 28th, 2017
Reported by GetHuman-fnaf
Reported on November 10th, 2017 from Pennsylvania
Problem report / further detail
I got a random txt about an account that isn't even mine. How do I get rid of it?
How GetHuman-fnaf attempted to contact Capital One
Searched around for a Capital One FAQ on capitalone.com
Was equipped with the following information
Name of Account Holder, Account ID, Email, Social Security, Phone Number, Phone number, Email on Account, First name, Billing Address, Last name, Home address
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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