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Capital One Problem Reported to GetHuman by GetHuman-sharonsn

November 19th, 2017

Report Details

Summary of the problem

Issue with Capital One

Company and department tried

Capital One - Customer Service

Reported by

GetHuman-sharonsn - GetHuman user since September 14, 2015

Problem classification

Capital One: Payment Inquiry

Date of incident

November 17th, 2017

Reported by GetHuman-sharonsn

Reported on November 19th, 2017 from Alabama

Problem report / further detail

Want to authorize a user

How GetHuman-sharonsn attempted to contact Capital One

Tried calling Capital One Customer Support Number 800-655-2265

Was equipped with the following information

Account ID, Home address, Name of Account Holder, First name, Billing Address, Social Security, Phone number, Phone Number, Email, Last name, Email on Account

Reported back to GetHuman as fixed

Fixed, on November 22nd, 2017

How-to Guides GetHuman-sharonsn May Have Used

How do I update my mailing address on my Capital One account?My Capital One account is locked How do I add an authorized user on my account?How do I request a credit increase?I forgot log in details How do I cancel and close my account with Capital One?How do I report that I lost my credit card?

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