Capital One Problem Reported to GetHuman by GetHuman-sharonsn

November 19th, 2017

Report Details

Summary of the problem
Issue with Capital One
Company and department tried
Capital One - Customer Service
Reported by
GetHuman-sharonsn - GetHuman user since September 14, 2015
Problem classification
Capital One: Payment Inquiry
Date of incident
November 17th, 2017
Reported by GetHuman-sharonsn
Reported on November 19th, 2017 from Alabama
Problem report / further detail
Want to authorize a user
How GetHuman-sharonsn attempted to contact Capital One
Tried calling Capital One Customer Support Number 800-655-2265
Was equipped with the following information
Account ID, Home address, Name of Account Holder, First name, Billing Address, Social Security, Phone number, Phone Number, Email, Last name, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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