Capital One Problem Reported to GetHuman by GetHuman-jera

November 14th, 2017

Report Details

Summary of the problem
My account has been locked and when I call I just sit on hold.
Company and department tried
Capital One - Customer Care
Reported by
GetHuman-jera - GetHuman user since September 27, 2017
Problem classification
Capital One: General Customer Error
Date of incident
November 7th, 2017
Reported by GetHuman-jera
Reported on November 14th, 2017 from New Jersey
Problem report / further detail
GetHuman-jera did not choose to add any details about their problem.
How GetHuman-jera attempted to contact Capital One
Tried calling Capital One Customer Support Number 877-383-4802
Was equipped with the following information
Phone Number, Last name, Card Number, Billing Address, Social Security, Home address, First name
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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