Capital One Problem Reported to GetHuman by GetHuman-thomasbe

November 25th, 2017

Report Details

Summary of the problem
Restrictive status
Company and department tried
Capital One - Customer Service
Reported by
GetHuman-thomasbe - GetHuman user since September 30, 2017
Problem classification
Capital One: Dispute a Charge
Date of incident
November 17th, 2017
Reported by GetHuman-thomasbe
Reported on November 25th, 2017 from Wyoming
Problem report / further detail
My account is on Restrictive status and was on payment plan but **** came up and I missed last payment but if j pay off card now can I get it back or no
How GetHuman-thomasbe attempted to contact Capital One
Tried calling Capital One Customer Support Number 804-934-2001
Was equipped with the following information
Phone number, Home address, Account ID, Card Number, Phone Number, Social Security, First name, Email, Email on Account, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on November 28th, 2017

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