Capital One Problem Reported to GetHuman by GetHuman-daniloib

November 4th, 2017

Report Details

Summary of the problem
Trying to pay bill online, saying I cant
Company and department tried
Capital One - Customer Service
Reported by
GetHuman-daniloib - GetHuman user since August 17, 2017
Problem classification
Capital One: Setup an account
Date of incident
October 30th, 2017
Reported by GetHuman-daniloib
Reported on November 4th, 2017 from North Dakota
Problem report / further detail
Not letting me pay bill
How GetHuman-daniloib attempted to contact Capital One
Searched around for a Capital One FAQ on capitalone.com
Was equipped with the following information
Last name, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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