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Capital One Problem Reported to GetHuman by GetHuman-ruthdich

November 25th, 2017

Report Details

Summary of the problem

i want to change email attached to my account

Company and department tried

Capital One - Customer Support

Reported by

GetHuman-ruthdich - GetHuman user since February 24, 2016

Problem classification

Capital One: Customer Service Problem

Date of incident

November 14th, 2017

Reported by GetHuman-ruthdich

Reported on November 25th, 2017 from Kansas

Problem report / further detail

GetHuman-ruthdich did not choose to add any details about their problem.

How GetHuman-ruthdich attempted to contact Capital One

Searched around for a Capital One FAQ on capitalone.com

Was equipped with the following information

Name of Account Holder, Last name, First name, Phone Number, Phone number, Email, Email on Account

Reported back to GetHuman as fixed

Fixed, on December 16th, 2017

How-to Guides GetHuman-ruthdich May Have Used

How do I update my mailing address on my Capital One account?My Capital One account is locked How do I add an authorized user on my account?How do I request a credit increase?I forgot log in details How do I cancel and close my account with Capital One?How do I report that I lost my credit card?

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