Capital One Problem Reported to GetHuman by GetHuman-ruthdich

Report Details

Summary of the problem
i want to change email attached to my account
Company and department tried
Capital One - Customer Support
Reported by
GetHuman-ruthdich - GetHuman user since February 24, 2016
Problem classification
Capital One: Customer Service Problem
Date of incident
November 14th, 2017
Reported by GetHuman-ruthdich
Reported on November 25th, 2017 from Kansas
Problem report / further detail
GetHuman-ruthdich did not choose to add any details about their problem.
How GetHuman-ruthdich attempted to contact Capital One
Searched around for a Capital One FAQ on capitalone.com
Was equipped with the following information
Name of Account Holder, Last name, First name, Phone Number, Phone number, Email, Email on Account
Reported back to GetHuman as fixed
Fixed, on December 16th, 2017

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