Capital One Problem Reported to GetHuman by GetHuman-handasa
November 25th, 2017
Report Details
Summary of the problem
northfork bank
Company and department tried
Capital One - Bank Servicing
Reported by
GetHuman-handasa - GetHuman user since November 27, 2016
Problem classification
Capital One: Bill Pay Problem
Date of incident
November 19th, 2017
Reported by GetHuman-handasa
Reported on November 25th, 2017 from Utah
Problem report / further detail
I have an old account statement from Northfork bank which became Capital One in ****. I want to check if my balance transferred to Capital
How GetHuman-handasa attempted to contact Capital One
Tried to open a chat window with Capital One at sales.liveperson.net
Was equipped with the following information
Name of Account Holder, Billing Address, Social Security, Last name
Reported back to GetHuman as fixed
Fixed, on November 27th, 2017