Capital One Problem Reported to GetHuman by GetHuman19078

November 14th, 2017

Report Details

Summary of the problem
restricted account
Company and department tried
Capital One - Customer Help
Reported by
GetHuman19078 - GetHuman user since December 12, 2015
Problem classification
Capital One: General Support Issue
Date of incident
November 4th, 2017
Reported by GetHuman19078
Reported on November 14th, 2017 from Kansas
Problem report / further detail
between ******* and ******** my business partner was paying on my capital one card and around ******* or so they locked my card and requested to talk with the two banks there were used to pay my card... to this day there has been no charge backs or anything like that on this account but they still want to talk to my friends banks but he doesn't want to go though the hassle because its a family business and one account is his dads and the other his grandmother
How GetHuman19078 attempted to contact Capital One
Searched around for a Capital One FAQ on
Was equipped with the following information
Name of Account Holder, First name, Last name, Home address, Phone Number, Account ID
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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