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Capital One Problem Reported to GetHuman by GetHuman51807

November 26th, 2017

Report Details

Summary of the problem

unauthorized charge

Company and department tried

Capital One - Customer Service

Reported by

GetHuman51807 - GetHuman user since October 20, 2017

Problem classification

Capital One: Complaint

Date of incident

November 13th, 2017

Reported by GetHuman51807

Reported on November 26th, 2017 from Tennessee

Problem report / further detail

There is an unauthorized charge preventing me from paying past due bills but it's been listed as pending for * days now.

How GetHuman51807 attempted to contact Capital One

Tried calling Capital One Customer Support Number 800-655-2265

Was equipped with the following information

Social Security, Email on Account, Name of Account Holder, Email

Reported back to GetHuman as fixed

Fixed, on November 29th, 2017

How-to Guides GetHuman51807 May Have Used

How do I update my mailing address on my Capital One account?My Capital One account is locked How do I add an authorized user on my account?How do I request a credit increase?I forgot log in details I want to see how much it costs to open a bank account. What is the least amount to open one with?How do I cancel and close my account with Capital One?How do I report that I lost my credit card?

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