Chase Problem Reported to GetHuman by GetHuman-bmutuc

November 17th, 2017

Report Details

Summary of the problem
Can't find my account number
Company and department tried
Chase - Customer Service
Reported by
GetHuman-bmutuc - GetHuman user since February 7, 2016
Problem classification
Chase: General Customer Error
Date of incident
November 14th, 2017
Reported by GetHuman-bmutuc
Reported on November 17th, 2017 from Tennessee
Problem report / further detail
GetHuman-bmutuc did not choose to add any details about their problem.
How GetHuman-bmutuc attempted to contact Chase
Searched around for a Chase FAQ on
Was equipped with the following information
Billing address, Home address, First name, Last name, Date of birth, Last 4 digits of Social Security number, Account ID, Email
Reported back to GetHuman as fixed
Fixed, on December 8th, 2017

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