Chase Problem Reported to GetHuman by GetHuman-trenthar

November 18th, 2017

Report Details

Summary of the problem
I want to check my account balance using my Social Security Number
Company and department tried
Chase - Lost Card
Reported by
GetHuman-trenthar - GetHuman user since February 3, 2016
Problem classification
Chase: Setup an account
Date of incident
November 15th, 2017
Reported by GetHuman-trenthar
Reported on November 18th, 2017 from Oregon
Problem report / further detail
GetHuman-trenthar did not choose to add any details about their problem.
How GetHuman-trenthar attempted to contact Chase
Searched around for a Chase FAQ on
Was equipped with the following information
Email, Last 4 digits of Social Security number, Home address, Last name
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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