Chase Problem Reported to GetHuman by GetHuman-ddedinas

November 24th, 2017

Report Details

Summary of the problem
I want to view my Chase files in Adobe & they keep coming up in Word w*coding
Company and department tried
Chase - Lost Card
Reported by
GetHuman-ddedinas - GetHuman user since July 20, 2017
Problem classification
Chase: General Customer Error
Date of incident
November 12th, 2017
Reported by GetHuman-ddedinas
Reported on November 24th, 2017 from District of Columbia
Problem report / further detail
when I signed up to get computer printouts of our credit card annual statements, I checked send the documents in Word. Well, it turned out they were received in a coded form, not readable. I tried going back to change my preference to Adobe, but they kept sending my the
How GetHuman-ddedinas attempted to contact Chase
Tried calling Chase Customer Support Number 877-242-7372
Was equipped with the following information
Phone number, Last 4 digits of Social Security number, Account ID, Account holder name
Reported back to GetHuman as fixed
Fixed, on December 4th, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!