Chase Problem Reported to GetHuman by GetHuman-scottweb

November 24th, 2017

Report Details

Summary of the problem
Need access to recent deposit
Company and department tried
Chase - Freedom Cards
Reported by
GetHuman-scottweb - GetHuman user since September 11, 2017
Problem classification
Chase: Card Issue
Date of incident
November 13th, 2017
Reported by GetHuman-scottweb
Reported on November 24th, 2017 from New York
Problem report / further detail
I made a deposit into my account today, and I'm not allowed to access the money. I have a present balance of ***.**
How GetHuman-scottweb attempted to contact Chase
Tried calling Chase Customer Support Number 800-524-3880
Was equipped with the following information
Last 4 digits of Social Security number, First name, Account ID, Date of birth
Reported back to GetHuman as fixed
Fixed, on December 5th, 2017

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