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Chase Problem Reported to GetHuman by GetHuman-scottweb

November 24th, 2017

Report Details

Summary of the problem

Need access to recent deposit

Company and department tried

Chase - Freedom Cards

Reported by

GetHuman-scottweb - GetHuman user since September 11, 2017

Problem classification

Chase: Account Access

Date of incident

November 13th, 2017

Reported by GetHuman-scottweb

Reported on November 24th, 2017 from New York

Problem report / further detail

I made a deposit into my account today, and I'm not allowed to access the money. I have a present balance of ***.**

How GetHuman-scottweb attempted to contact Chase

Tried calling Chase Customer Support Number 800-524-3880

Was equipped with the following information

Last 4 digits of Social Security number, First name, Account ID, Date of birth

Reported back to GetHuman as fixed

Fixed, on December 5th, 2017

How-to Guides GetHuman-scottweb May Have Used

How do I find my account number with Chase?How do I reset my Chase username or password?Why is my card on hold?How do I dispute a charge with Chase?How do I get my Chase card replaced?How do I activate my card?How do I apply for a Chase Credit Card?How do I close my account?

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