Chase Problem Reported to GetHuman by GetHuman28407

November 19th, 2017

Report Details

Summary of the problem
Need to update my email and phone number so i can reset my user id and password. So i can start using mobile banking
Company and department tried
Chase - International Customer Service
Reported by
GetHuman28407 - GetHuman user since February 9, 2016
Problem classification
Chase: Customer Service Problem
Date of incident
November 7th, 2017
Reported by GetHuman28407
Reported on November 19th, 2017 from Kansas
Problem report / further detail
I need my info updated so when i try to change my password the conformation number goes to my new email or phone number
How GetHuman28407 attempted to contact Chase
Tried calling Chase Customer Support Number 800-524-3880
Was equipped with the following information
Last name
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

Have a Similar Problem?

Chase's Customer Phone NumberAll Chase Contact InformationHow to Fix Common Chase Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!